Factory Direct
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Frequently Asked Questions
What is the minimum order quantity?
MOQ is typically 1,000 m & kg per size. We accept mixed-size orders for existing customers. Sample orders of 10–100cm are available for new customers.
How long is the lead time?
Standard products ship in 15–25 days after order confirmation and deposit. Custom OEM products require 25–35 days depending on specifications.
What payment terms do you accept?
We accept T/T (wire transfer), L/C at sight, and Western Union for small orders. 30% deposit, balance before shipment is our standard term.
Can you provide custom colors and OEM labeling?
Yes. We offer full OEM services including custom colors, wall printing, cardboard labels, and private brand packaging with no extra tooling fee for standard molds.
What certifications do your products have?
Our products are tested and certified by SGS. They comply with RoHS, REACH, and EU food-contact regulations where applicable. Test reports provided with every shipment.
What shipping terms do you offer?
We support FOB, CIF, CNF, DAP, and DDP. We work with all major freight forwarders and can recommend trusted shipping partners.