Privacy Policy for Online Services

This Privacy Policy for Sunhose Online Services (the “Privacy Policy”) forms a portion of Sunhose’s Personal Data Privacy Policy and may change from time to time. In certain countries and depending on applicable law, significant changes, e.g. those affecting the scope of the Personal Data we process about you, maybe specifically brought to your attention. We may do this by posting a notice of such changes on a page of the Sunhose web or social media site or app (“Sunhose Online Services”) prior to implementing the change, or by providing you with notice in other ways, such as by email. If we require additional consent from you for the processing of your Personal Data, we will request such consent.

Your privacy is important to us. It is Sunhose’s policy to respect your privacy regarding any information we may collect from you across our website,, and other sites we own and operate.

Personal Data and Non-personal information

Personal Data is information that identifies you as an individual or from which you can be identified.

Non-personal information is information that does not reveal your specific identity either directly or through reference to other information. We may collect, use and disclose non-personal information for any lawful purpose. In addition, see Data anonymization and aggregation below.

What Personal Information may be collected

The following Personal Data may be collected from you through the Sunhose Online Services:your name, job title and contact information (including business email address, business address, business telephone number, your employer company and your country) should you choose to provide such details;details of products and/or services of particular interest to you based on how you use the Sunhose Online Services and your preferences; records of any correspondence we have with you, including records of “Live Chat” sessions; your details as relevant to your employer company’s method of payment for our products or services, such as your name as it appears on your corporate credit card should you choose to provide such details;

Do not provide personal contact or payment details or any Personal Data which relates to you in your personal or private capacity. Sunhose wishes to collect only your business contact details and, when you purchase products and/or services using the Sunhose Online Services, payment details that relate to your employer company’s payment facilities.

Disclosure and Use of Personal Information

In order to serve you better, Personal Data that you provide while using, or which is obtained from your use of, the Sunhose Online Services may be used, held or shared by Sunhose and its distributors, agents, consultants, advisors or other business partners in order to facilitate delivery of products, services, and/or the Sunhose Online Services to you. In addition, Sunhose and its distributors, agents or contractors may use your Personal Data for the following purposes: to notify you of changes to the Privacy Policy, Terms of Use or associated information regarding Cookies which affect the scope of the Personal Data we process about you;to provide you with services;to tailor direct marketing by email of information relating to products and/or services of particular interest to you in your business capacity to respond to any specific request or inquiry you make, including through live web-based chats (see Live Chat in the Terms of Use) and through the “General Inquiries Form” on the “Contact Us” pages of our pages, sites or apps;

In addition, your Personal Data may be shared with providers of legal and other professional services and with vendors and subcontractors retained to perform functions on behalf of Sunhose, such as vendors of email marketing services; vendors operating the “Live Chat” facility, and vendors of data storage and back up facilities, among others.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

We don’t share any personally identifying information publicly or with third parties, except when required by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as an acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 12 August 2020.